North Quincy Auto Academy FAQ
General Information
How long do I have to complete everything in the Driver's Ed program?
You have 2 years to complete everything in the Driver's Ed program from the first day of your classroom session.
Unfortunately, if you do not complete everything within those 2 years, we can not submit your Driver's Ed certiifcate to the RMV.
If I lost, misplaced, laminated, ripped or have a run down Permit, how do I obtain another Permit?
You will be able to request for a Duplicate Permit by following this link to the RMV website https://atlas-myrmv.massdot.state.ma.us/myrmv/_/. Scroll down to "Driver Licensing and Permits", then click on "Replace my Learner's Permit", and then follow the prompts from there.
What are the Fees that need to be paid DIRECTLY to the RMV?
The RMV requires a $30 Permit Test fee, a $35 Road Test fee, and a $50 License fee. These fees can all be paid at the time of the permit test, or paid online through the RMV website.
NQAA does not accept these fees.
How do I access my Driver's Ed certificate?
The RMV no longer gives out paper copies of the certificates anymore, and instead it is electronically submitted & recorded on your RMV profile. Click on the link to the RMV website.
https://atlas-myrmv.massdot.state.ma.us/myrmv/_/#1
Scroll down to "Access my Profile", enter in the required information; this will bring you to your Profile. Right under your name it should say Drivers Ed Completed: Date of Completion
I lost my certificate of completion, can I get another or do you have a copy?
We have a record of the class you attended in your child's record and can provide another if needed.
What is your refund policy?
Our registration form indicates that the tuition is non-refundable after the start of the 1st class. Driving hours are also non-refundable.
Behind-the-Wheel Driving
What do I need to bring on the day of my first driving lesson?
You will need to bring your Permit, and glasses if needed. Please wear sneakers; NO FLIP FLOPS.
What happens if I need to cancel a behind-the-wheel lesson?
NQAA has a $50 cancellation fee if a scheduled behind-the-wheel lesson is cancelled without a 24 hour notice, OR you do not show up. This goes for ALL drivers; JOL and Adult.
Can I complete behind-the-wheel lessons at NQAA if I took the classroom portion somewhere else?
We will work with any student that would like to do their behind-the-wheel training with NQAA. The first step would be to Email us your interest in transferring over to us. Next, you would create an account on our system and choose the Junior Operator (Driving Hours Only) package. We will also need to request a Transfer from the RMV.
Classroom
What if I missed a classroom session?
We let our students make up the same class that they missed when we hold our next session. Please email us for the specific classes and dates.
Do I need a Permit to start the classroom portion of Driver's Ed?
You do not need a Permit to start the classroom portion. But you do need to be age 15 years and 9 months. During the classroom portion, we go over the RMV Driver's manual from cover to cover. If you do not have your permit, the class will prepare you for the permit test.
Road Test
How do I register for a Road Test with NQAA?
What are the cancellation fees?
If for any reason you cancel the road test once it has been confirmed, it will result in a $50 cancellation fee to NQAA & $35 to the RMV.
There are no exceptions to these fees.
Parent Classes
How often do we hold parent classes?
We typically hold them once or twice a month in the evenings.
Do both parents have to attend?
Only one parent or guardian is required to attend, but we love to see both!
Can I attend the parent class if my child went to another driving school?
Yes, for those parents wishing to attend from another school, please contact us to let us know which parent class you will be attending.
Our email is info@nqautoacademy.com